To allow ample time for office visits and surgeries, we operate by appointment.   Emergency cases must receive top priority, so occasional appointment delay is inevitable. Non-emergency walk-ins will be seen only after regularly scheduled appointments are concluded.

Many animals become nervous or frightened when entering the hospital.  Therefore, for your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

In order to keep fees as low as possible for quality services, payment in full is expected at the time service is rendered.

There will be a $30.00 minimum service charge, plus bank charges, on all returned checks (handled through DRS, Inc.).

Credit will be extended only in rare circumstances.  All charges must be pre-approved, and outstanding balances will be subject to a 1.8% monthly service charge (21.6% annual rate).

Please inform us if you have pet health insurance through the Veterinary Pet Insurance company or a similar carrier.  Please feel free to request an estimate before any work is performed.